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Automated Flexibility To Scale Your Service Business

Posted by Janne Kivilaakso on May 14, 2019 1:28:16 PM

Scalability is a common factor to fast growing and profitable service businesses. It is not only about the ability to manage changes in volume. It also calls for capabilities to quickly respond to market changes with service content and pricing flexibility. And it is also about lowering unit costs when volumes grow. In my blog post Why Scalability Matters in Service business I talked about scalability and what it means. This time I will share some best practises you should consider when moving towards automated monetization.

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Topics: Service Automation, intelligent automation, End-to-End-Digitalization, Scalable Service Business

Technopolis’ Service Ecosystem with Automated Customer Onboarding, Pricing and Charging

Posted by Taija Engman on Apr 11, 2019 1:54:31 PM

Technopolis implemented Good Sign solution to its Service Ecosystem with Flexible Pricing, Customer Onboarding and Billing for the internationally growing UMA Workspace services.

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Topics: Service Management, Service Automation, digitalization, Service Pricing, intelligent automation, billing automation software, monetization, Service billing, Service Ecosystem

Pricing and Billing Automation - 10 Benefits Explained Shortly

Posted by Hannele Peltonen on Apr 9, 2019 8:50:00 AM

Last week we published a blog post: “10 Reasons You Should Invest in Flexible Pricing and Billing”. I thought to continue about that, by explaining the reasons in some depth and give grounds for the benefits that come along after automating a flexible pricing and billing process.

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Topics: Digital Services Economy, Billing automation, Billing data, Easy billing, Service billing

10 Reasons You Should Invest in Flexible Pricing and Billing

Posted by Mervi Vikki-Aaltonen on Apr 4, 2019 12:42:43 PM

Customer demands change and market evolves. Service businesses are gaining new grounds, but also competition grows strong.

All service businesses should consider: Are we offering our customers the services they desire? Do we satisfy changing customer needs fast enough with new service offerings? Is our pricing model competitive and optimal? Is our billing process up to par? 

If not, it is never too early to start automation.

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Topics: Digital Services Economy, Billing automation, Billing data, Easy billing, Service billing

13 Symptoms Indicating Need to Fix Pricing, Billing and Monetization

Posted by Taija Engman on Feb 27, 2019 8:29:56 AM

just recently represented Good Sign Solutions at European Monetize 11 event in Amsterdam. The event concentrated in modern monetization capabilities, which are needed when organizations are adopting new business models and growing services.

I will share three of the event highlights like a practical list of 13 symptoms that indicate the need of fixing pricing, billing and monetization

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Topics: Service Management, Service Automation, digitalization, Service Pricing, intelligent automation, billing automation software, monetization

Professionals Behind The Blog

Taija Engman

Taija Engman

Taija´s blogs focus on topics where digitalization brings growth building on new business opportunities and customer value, as well as digitalization bringing savings that effect the bottom line.

Petri Takala

Petri writes about creating new opportunities and solving everyday problems through Service Digitalization. He also covers topics around new business models and recurring revenue.

kasper

Kasper Ilmolahti

In his blogs, Kasper is excited to research and reveal ideas about creating meaningful information in the digital economy, the service transformation and improved business monetization.

Hannele Peltonen 797 final 2 web-1

Hannele Peltonen 

Hannele focuses on advising and helping customers with the ongoing business digitalization and service transformation. Concrete customer benefits and customer experience and satisfaction are close to her heart. 

Jeroen Pijpers

Mervi Vikki-Aaltonen

Mervi’s blogs focus on topics of service management, billing & automation and digitalization. She is especially excited to explain the growing need of monetizing service management by digitalization.

Janne_kivilaakso-833894-edited.jpg

Janne Kivilaakso

Janne writes about industrial Internet, business process automation and Business IT. Janne is enthusiastic about enabling new business models and improving efficiency via intelligent automation.

   

 

 

 

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