On the Road of Digitalization
From Products to Services
Most industries are affected by digital disruption - along with the adoption of Internet of Things (IoT).
ICT Industry has been a forerunner in changing its business model from selling assets towards full-service solutions including usage-based billing.
Industrial manufacturers, industrial maintenance service providers, facilities management, utilities and transportation are introducing usage-based, performance- based and output-based pricing. Usage based leasing concept are introduced for equipment financing. Insurance models are evolving. Health care is changing rapidly. Demands for speed and transparency are growing in most industries.
Paradigm Change in Business Model Requires
The World Economic Forum predicts that all products will have become services by 2030.
A new set of capabilities is needed along the path of transforming from asset sales to service business, pay-per-use and internet of things adoption. Service Ecosystems are rising. For example, take a look at currently emerging Industrial User Internet with open B2B2C communication.
SUBSCRIPTION BILLING IS SUPERSEDED BY CONTRACT & ECOSYSTEM AUTOMATION PLATFORMS
to handle usage and output based services requires heavy investment and are overly complex and limited as ERP data model does not contain dynamic services, dynamic contracts and dynamic usage
trying to survive with Excel spreadsheets, Post-it notes and semi-manual processes for pricing and billing and activating fit-for-customer and pay-per-use services requires too many people, is inaccurate and does not scale well
to handle even the most burning service providing issues requires heavy skilled resource investment and usually results in inflexible systems supporting some exact models but requiring more investment tomorrow
The Good Sign Solution is a business system for Service Providers and Service Ecosystems enabling new usage and performance based value propositions, flexible pricing schemas and automation of labor intensive data collection, validation and moderation for billing and financial transactions.
Rule-based automation for flexible monetization and end-to-end digitalization of connected services.