Resource Bank

Brochures

Brochure

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Good Sign for IT Service Providers

ICT Industry has been a forerunner in changing its business model from selling assets towards full-service solutions including usage-based billing. Communication service providers have introduced and mastered volume subscription business.

    DOWNLOAD THE BROCHURE    

Brochure

The Complete BSS and OSS Support System

BSS and OSS Optimized

By digitalizing service contracts, service chains and billing, businesses in digitalized telecom, IT & internet of things services can achieve dramatic savings in lead times and handling costs. Download the brochure to see all the solutions you can benefit from!

DOWNLOAD BSS/OSS BROCHURE

Brochure

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Good Sign for Service Ecosystems

Transformation from product-selling to data-driven services and service ecosystems is creating new challenges for companies. Even already established service businesses need to transform from point-to-point operations towards connected services and eventually into service ecosystems.

    DOWNLOAD THE BROCHURE    

Brochure

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Good Sign for Industrial Service Providers

Industrial Service providers are rapidly changing business models from selling assets towards full-service solutions including usage-based billing. Customers are becoming receptive to pay per use and per capacity billing solutions. 

    DOWNLOAD THE BROCHURE    

Infographics

Infograph

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Intelligent Automation Extends Business Capability

Enable fast expansion and keep cost structure in control with efficient automation when entering to new product categories and markets. Minimize risks with good compliance and control.

    CLICK HERE FOR THE INFOGRAPH    

Infograph

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From Products to Services

By the year 2020, the customer experience will be more important for the customers than the product or service itself. Investments on product- based development will decrease 37% this decade.

    CLICK HERE FOR THE INFOGRAPH    

Infograph

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Benefits of Intelligent Automation

This infograph shows the major business benefits of billing automation. See the infograph to view the ways to achieve better results in modern day reccurring service ecosystems. 

    CLICK HERE FOR THE INFOGRAPH    

Whitepapers

Whitepaper

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The Why and How: Good Sign Billing for ServiceNow

In addition to streamlined service management, the customers also want mass customized contracts and pricing invoiced according to their specific requirements.

 DOWNLOAD YOUR WHITEPAPER 

Whitepaper

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The Why and How: Recurring Revenue Business Models

Recurring fees may be based on a fixed-fee model, pay-per-use or pay-per-outcome – and often also some combination of these. How to get the most out of them?

   DOWNLOAD THE RECURRING REVENUE WHITEPAPER

Whitepaper

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Internet of Things:

What - Where - How

Digitalization (and industrial internet) is happening now and it’s consideration is on the agenda of any business. It is a new element in business planning that is to be considered, as part of any operational and business strategy design.

 DOWNLOAD YOUR WHITEPAPER 

Whitepaper

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MaaS Innovator Sheet

Mobility as a Service combines different modes of transport into one unified service offering. Multiple transportation services are collected together and reached with a single intuitive user interface.

DOWNLOAD THE MOBILITY AS A SERVICE INNOVATOR SHEET

Whitepaper

Download Quick Guide to Automating Billing Correctly

Automate Billing Data Correctly


See how to automate billing data correctly and avoid the pains of manual data collecting and reconciling. Download our free Quick Guide.

DOWNLOAD YOUR QUICK GUIDE TO SEE ESSENTIALS

Whitepaper

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New Sales and Operations Archetypes in IoT

Digitalization has changed the way we sell and market. We are gaining the ability to see trends and predict future needs in ways, that build customer loyalty - and create new value add.

READ THE TRENDS SUCCESSFUL BUSINESSES NEED TO ADDRESS

Videos / Podcasts

Animation

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Good Sign Billing Application for ServiceNow

In addition to streamlined service management, the customers also want mass customized contracts and pricing invoiced according to their specific requirements.

                SEE THE VIDEO                 

Video

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FIIF - End-to-End Digitalization

The conference was held in September 2016. Janne Kivilaakso from Good Sign sharing his views of End-to-End Business Digitalization and how companies can create competitive advantage in the era of service ecosystems.

                SEE THE VIDEO                 

Podcast

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Growth Podcast

CEO Taija Engman discusses growth and the Internet of Things in a Sales Communications podcast entitled "Growth Podcast." This podcast is in Finnish. Interested in the topics? Is your business changing? Please contact Taija directly!

LISTEN TO THE PODCAST ON GROWTH AND IoT

Animation

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Good Sign for Service Business 

See the story of Michael and how he was able to solve his company's issues with scalability. Michael was able to gain more revenue, eliminate manual work and improve his company's cash flow. 

    CLICK HERE TO SEE THE VIDEO 

Animation

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Good Sign in 90 Seconds

Our focus is on digitalizing service intensive businesses & business ecosystems. Join the ranks of companies who are transforming their businesses with our Digital Services Growth Platform.

    CLICK HERE TO SEE THE VIDEO 

Podcast

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Internet of Things & Services Podcast Series #1: Red Herring Global 100 Awards Insights

Insights and key take aways by Franz Reuchlein, VP Sales of Good Sign. Listen the Good Sign Special podcast from Los Angeles Red Herring Global Top 100 event.

 

 

LISTEN THE RED HERRING INSIGHTS PODCAST

Video

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Customer Case Enfo

Enfo needed an intelligent automation solution for flexible pricing and billing data processing to deliver outstanding IT services for its’ customers. In a modern business, digitalized operations can be a game-changer.

    CLICK HERE TO SEE THE VIDEO 

Podcast

IoT Services Podcast Industrial Digitalization

The Internet of Things & Services Podcast Series # 2: Thomas Hedenborg

Find out about the potential delivered by digitalization in industrial business. New era conducts new methodology and the conventional boundaries must be crossed. 

LISTEN THE IOT SERVICES PODCAST 

Video

Good Sign Solutions pitch at Nokia Open Innovation Challenge 2015

Nokia Open Innovation Challenge 2015

Good Sign Solutions is on of the Winners of Nokia Open Innovation Challenge 2015. See CEO Taija Engman's presentation about their business automation software at Nokia headquarters.

WATCH GOOD SIGN'S PITCH VIDEO

Presentations

Presentation

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IMPACT OF IoT on SERVICE PROVIDING

Some 75% of companies are experimenting with IoT. What is the impact on service delivery and what issues can make or break a business? View the slideshare.

VIEW SLIDESHARE ON IMPACT OF IoT

Presentation

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Good Sign for IoT Services

Download to see how Service Business is built in Internet of Things.

 

DOWNLOAD GOOD SIGN FOR IOT PRESENTATION

Presentation

Good Sign for Facilities Management

Facilities Management

Solving the dilemma of intelligent facilities - Good Sign for Intelligent Facilities Management is the answer to the growing challenges of modern facilities management. Learn how your business can benefit from the Intelligent Facilities Management solution.

DOWNLOAD TO LEARN ABOUT FACILITIES MANAGEMENT

Cases / Other Material

Case

Good Sign - Case Fujitsu

Fujitsu's New Level in Billing

Fujitsu's goal was to achieve enhanced service excellence by combining man and machine, utilizing the very best in modern automation technology. With Good Sign's solution Fujitsu was able to decrease billing lead time by two weeks and eliminate manual mistakes.
DOWNLOAD CASE FUJITSU BY GOOD SIGN

Presentation

itSMF Conference Presentation

itSMF Conference Presentation

The conference was held in October 2015 in Helsinki, Finland. The presentation includes the common gaps in IT Service Management Automation and shows you how automating the business setup can be managed.

SEE HOW THE BUSINESS SETUP IS AUTOMATED

Proposition

Service Automation Value Proposition

Service Automation Proposition

Get answers to what you should consider when automating service management. Also, consider our 5 biggest benefits of automating your business platform.
DOWNLOAD OUR VALUE PROPOSITION

Material

GS The black box video

The Black Box Development Method

This presentation shows the moves from things to processes and outlines a practical high level black box development method. The method is especially beneficial for understanding automation possibilities.

DOWNLOAD MATERIAL ON DEVELOPMENT METHOD