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Franz Reuchlein: Apr 19, 2016 5:00:00 PM
In the service business industry, customer service can play a critical role in retention and expansion of customer base. Furthermore, many customers testify that smooth customer self service outperforms service desk both in reviewing service content...
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Franz Reuchlein: Dec 17, 2015 4:26:02 PM
Red Herring recognizes technology industry startups and leaders of private ventures from around the globe. Their November 2015 Global 100 event...
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Franz Reuchlein: Dec 9, 2015 1:20:21 PM
Good Sign Solutions joins the exclusive ranks of companies to win the prestigious Red Herring 2015 Top 100 Global Award. The event insights and...
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Franz Reuchlein: Nov 19, 2015 6:52:26 PM
Digitalisation & Productivity. Where's the Added Value? Productivity in the digital economy may turn every classic measurement of productivity on its...
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Franz Reuchlein: Sep 30, 2015 3:52:06 AM
The Digital Economy. True Partnership Starts With Sharing Channel partnering used to mean agreements, companies in the channel working towards a...
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Franz Reuchlein: Sep 9, 2015 4:34:41 PM
Are You Meeting Customers in Real-Time? Contact between customers and the enterprise are changing quickly as real-time decisions become more...
