Billing Automation Ensures the Quality of Invoicing
When any billing department collects information about service usage and manually assures correct rates and prices, there will be revenue leaks and errors. When pricing and billing of services are done manually, customer complaints cannot be avoided.
In this blog, I will discuss billing execution in the recurring revenue business model: Manual steps in billing versus automation. I will also highlight why billing automation is the only way to ensure the quality of invoicing and thus improve customer satisfaction.