Taija Engman

CEO of Good Sign, Taija blogs on digitalization bringing growth and efficiency by building on new business opportunities and customer value.

Recent Posts

4 min read

MacGyver Would Have Taped IT-Tools Together - Why You Should Not

By Taija Engman on Mar 24, 2020 8:45:00 AM

The TV hero MacGyver carries duct tape and a Swiss Army Knife for fixing any issue that comes ahead. Many companies seem to use duct tape solutions for invoicing recurring revenue. ERP, Excel, custom databases, CPQ and RPA are not enough.

Why you should avoid the use of duct tape solutions in billing the recurring revenue?:

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3 min read

Modernize Your Quote-to-Cash Process – Enjoy Big Financial Results

By Taija Engman on Mar 9, 2020 2:00:00 PM

Monetize 13 is the only event in Europe focusing purely on monetization, including payments, commerce, billing, and CPQ. 

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2 min read

Technopolis’ Service Ecosystem

By Taija Engman on Apr 11, 2019 1:54:31 PM

Technopolis implemented Good Sign solution to its Service Ecosystem with Flexible Pricing, Customer Onboarding and Billing for the internationally growing UMA Workspace services.

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3 min read

13 Symptoms Indicating Need to Fix Pricing, Billing and Monetization

By Taija Engman on Feb 27, 2019 8:29:56 AM

just recently represented Good Sign Solutions at European Monetize 11 event in Amsterdam. The event concentrated in modern monetization capabilities, which are needed when organizations are adopting new business models and growing services.

I will share three of the event highlights like a practical list of 13 symptoms that indicate the need of fixing pricing, billing and monetization

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2 min read

CFO Surveys Reveal: Companies Capitalizing on Subscriptions & Services Economy

By Taija Engman on Jan 25, 2018 7:22:00 AM


As-a-Service Business Is Growing

Read almost any survey or research paper touching business models: service transformation is clearly visible.

There may be several terms used when discussing growth of services and new service business models, for example: 

  • Service transformation
  • Recurring revenue business model
  • Service business growth
  • Subscription and services economy
  • SaaS
  • Internet of Services
  • Digital Services
  • Disruption 

No matter the terms used, the growing trend towards selling and procuring as-a-service is clear.

Below are two examples: a survey by CFO Research and a study by Forrester.

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2 min read

Connected Data Enables New Recurring Revenue Business

By Taija Engman on Sep 21, 2017 9:07:00 AM

From Product Design to Service Design

Design used to be associated with tangible materials like wood and glass and plastic and metal: Rococo craftsmen carving the legs of a chair to a certain shape. Designer Aalto creating a vase of glass. Aarnio’s Ball Chair designed in the1960’s in a wave of plastic furniture design. Metal used in the consumer electronics from toasters to cell phones.

Today, services are growing in importance. Moving from selling products to service business is an on-going phenomena.

This service transformation is also manifesting itself in the rise of service design.

 

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