3 min read

How to bring new services to market quickly

By Heikki Hirvensalo on Apr 2, 2020 11:00:00 AM

Do you think it takes too long to launch new services?

A manufacturing company was actively seeking growth through new digital services. Digital Service Development Manager was hired with the responsibility to define new service concepts and earning models to complement existing revenue streams. In 100 days, a fresh business concept was presented. However, a key member of the deciding body said to the development manager: “Looks nice on paper, but implementation is simply too hard. Considering our data, processes, and systems, it will never become a profitable business.” The concept was aborted in the next business review.

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4 min read

MacGyver Would Have Taped IT-Tools Together - Why You Should Not

By Taija Engman on Mar 24, 2020 8:45:00 AM

The TV hero MacGyver carries duct tape and a Swiss Army Knife for fixing any issue that comes ahead. Many companies seem to use duct tape solutions for invoicing recurring revenue. ERP, Excel, custom databases, CPQ and RPA are not enough.

Why you should avoid the use of duct tape solutions in billing the recurring revenue?:

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3 min read

Modernize Your Quote-to-Cash Process – Enjoy Big Financial Results

By Taija Engman on Mar 9, 2020 2:00:00 PM

Monetize 13 is the only event in Europe focusing purely on monetization, including payments, commerce, billing, and CPQ. 

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4 min read

It Is All About The Customers - The Decade of Servitization Just Begun

By Anitta Maltela on Mar 2, 2020 9:48:00 AM

Are you ready for 2020?

According to a World Economic Forum prediction, products will have become services by 2030. The servitization is on its way as more and more products are sold as services.

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2 min read

Lovable Invoices

By Mervi Vikki-Aaltonen on Feb 13, 2020 1:00:00 PM

It is no news that you should never ignore the importance of customer satisfaction. The news is that invoices can be so lovable that you can surpass your customer expectations.

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3 min read

How to make your service ecosystem work?

By Janne Kivilaakso on Feb 3, 2020 9:00:00 AM

Why an ecosystem in the first place? 

What are the 7 qualities of supporting software?

Parties forming a service ecosystem, understand that by combining their strengths they can serve their common clientele better than without one.

A service ecosystem is centrally operated and targets are shared. All parties add value to it and receive value from it. 

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