3 min read

Automating the Contract-To-Cash Process at OpusCapita

By Heikki Hirvensalo on Jun 11, 2021 12:00:00 PM

How to gain proper visibility to your service contract-to-cash process? How to automate pricing and billing of a wide legacy contract base and yet create a feeling of control and trust that no revenue is leaking?

Opus Capita, a leading European provider of source-to-pay and e-invoicing solutions, set out to do that. Their goal was to be transparent and efficient in their contract-to-cash process.

In this blog, we describe how OpusCapita captured a wide legacy contract base and transformed it into a future-proof automated service monetization process.

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3 min read

What Experts Say About Service Billing In 2021

By Petri Takala on May 18, 2021 8:45:00 AM

There has been a lot of dynamics in the billing industry, and most growth evolves around service billing. Many companies have created as-a-service models or even moved completely to subscription billing. Still, service billing is much more than just those two areas, as mature service organizations can tell.

In this blog, we will look at the latest trends after a conversation with Igor Stenmark, the billing expert from MGI Research.

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3 min read

Automated Billing Can Be A Money Maker

By Petri Takala on Apr 19, 2021 8:45:00 AM

You Win Some, You Lose Some

Revenue is the result of doing things right. After hard-fought sales battles, optimized production of service processes, and client satisfaction, the moment comes to reap the benefits of the hard work.

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4 min read

Here Is Why Your Clients Keep Complaining About Invoices

By Petri Takala on Feb 5, 2021 9:00:00 AM

For your Largest clients, your bill is the mirror of your standards

Talk to your clients, and they will all agree, their satisfaction with your products or services is directly related to your pricing. But it is not just your price-quality ratio. It is also your price as presented by the invoices you send. Invoice verification is a moment of truth in the client relationship. Clients don’t just want a fair price. They also demand transparency of the invoice and the use of the services leading to the invoice.

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2 min read

Lovable Invoices

By Mervi Vikki-Aaltonen on Feb 13, 2020 1:00:00 PM

It is no news that you should never ignore the importance of customer satisfaction. The news is that invoices can be so lovable that you can surpass your customer expectations.

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1 min read

Licensed to Bill Transparently!

By Taija Engman on Oct 3, 2014 6:00:00 PM

The 11th Annual itSMF Conference in Helsinki, Finland A Resounding Success.

Earlier today I had the absolute pleasure of getting on stage at the conference with Mr. Tero Lappalainen, Head of Service Delivery, Managed Services Nordic at Fujitsu. The title of our presentation? It sounds like a Bond film. Almost just as exciting? You be the judge.

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