3 min read

What Is So Special About Managed Service Providers’ Billing

By Petri Takala on Sep 17, 2021 8:45:00 AM

Since MIT offered the first Managed Service Provider (MSP) functions in the ’60s, the industry has grown and evolved tremendously both in revenue and in the offering. Today, the MSP business represents a 242,9 billion dollar market and it is expected to grow to 354,8 billion by 2026 (1).

What makes MSP billing special, and how can you, as an MSP, capitalize on the growth with the right billing? We cover these topics in this blog.

Continue Reading
5 min read

The Number One Reason Why Enterprise IT Fails To Meet Expectations

By Franz Reuchlein on Aug 24, 2015 3:00:00 PM


Consumer Reality Vs. Enterprise Complexity

There is a paradox in the way enterprises still view enterprise IT. The paradox becomes even more obvious when a comparison is made with the way consumers now view consumer IT. You see, the hard-nosed business approach, which is used in enterprises for hiring, firing, manufacturing, shipping, selling, and billing, apparently fails when it comes to IT.

It is common for corporate software development projects for example to start with the expectation of budget and schedule overruns. Enter enterprise skepticism - is it a surprise?

Continue Reading