2 min read

Technopolis’ Service Ecosystem

By Taija Engman on Apr 11, 2019 1:54:31 PM

Technopolis implemented Good Sign solution to its Service Ecosystem with Flexible Pricing, Customer Onboarding and Billing for the internationally growing UMA Workspace services.

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3 min read

13 Symptoms Indicating Need to Fix Pricing, Billing and Monetization

By Taija Engman on Feb 27, 2019 8:29:56 AM

just recently represented Good Sign Solutions at European Monetize 11 event in Amsterdam. The event concentrated in modern monetization capabilities, which are needed when organizations are adopting new business models and growing services.

I will share three of the event highlights like a practical list of 13 symptoms that indicate the need of fixing pricing, billing and monetization

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4 min read

How to Offer Mass Customized Services Effectively?

By Markus Pulliainen on Nov 13, 2018 2:35:16 PM

In this article we are focusing the mass customization, from a theoretical point of view and also how it is done with Good Sign service solutions. In the nutshell we are defining the process about: "What do I need to be effective in mass customized business?".

Effective mass customization is based on understanding customer needs for mass customization, and implementing mass customized services properly. [Nikolaus Franke & Frank T. Piller: 2002]

Shall we take a look at the mass customizing theory and how mass customization is applied in physical products and in services?

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4 min read

A Monetization Wizard every Service Business needs [DOWNLOAD]

By Jouko Keränen on Oct 31, 2018 12:30:56 PM

Monetization Wizard for Service Business Billing Automation

Picture by Jouko Keränen from "Russell Harty Plus" UK TV show of The Who performing Relay, 1973.

Keith Moon, the legendary drummer for the rock band The Who, was all over the place on his drum kit. Some people thought he was a looney. That’s not true, he was a wizard and knew what he was doing. Like an orchestra or a group of several musicians within one man.

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2 min read

How to Efficiently Monetize Your ServiceNow Items?

By Petri Takala on Feb 8, 2018 11:36:27 AM

Certified ServiceNow integration for pricing, billing and monetization

Service Transformation Calls for New Business Systems

Since its birth in 2004 ServiceNow has pioneered its way to position as leading IT Service Management (ITSM) software. And beyond!

ServiceNow is not limited to IT Services but is implemented in many other industries with increasing frequency.

We are living in an era of services transformation and growth - “Servitization”. Service management tools now easily take their place among the essential operational business systems

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