1 min read
Taija Engman: Dec 22, 2016 1:05:04 PM
Reaching the End of the Year 2016, And although it might not seem too different to 2015, we have seen some formidable change in the views of business...
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Taija Engman: Mar 4, 2016 9:00:15 AM
Single Source of Truth for Billing Brings Peace of Mind for the Service Provider And the Customer I wish to share some great practical learnings from...
2 min read
Taija Engman: Jan 21, 2015 9:24:00 AM
Successful Software Product Design, Anyone? As developers we all know the drill. A simple and clear user interface with self-explanatory icons and...
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Taija Engman: Sep 11, 2014 3:33:00 PM
Move from tasks-to-do to tasks-done We all know it. IT services have been in the forefront of service management with concepts such as ITIL and SIAM,...
