We are proud to announce that Good Sign is listed in Forrester's Now Tech B2B SaaS Recurring Billing Management Solutions Q3 2021 report.
Forrester's Now Tech report gives insight into choosing a billing platform and a supplier. B2B SaaS Recurring Billing Management Solution Providers are listed in the report.
"We are excited that more and more businesses are able to explore the possibilities of billing, and get to know us through the report," says Taija Engman of Good Sign.
The report highlights billing as part of the customer's journey:
Improve Business Agility With B2B-Focused Billing Technology
"The billing experience is pivotal to a customer’s journey — an experience whose emotional potency is particularly evident when something goes wrong."
Forrester also states that "evolving business models make it harder to get billing right. Simple one-time transactions are giving way to complex recurring business models. Pure B2B and B2C businesses are diversifying and becoming “B2Any".
In turn, billing technology is becoming more flexible to serve these recurring revenue B2Any businesses.
Digital business strategy pros are waking up to the long-term high value of flexible billing technology as a tool in their arsenal to win, serve, and retain customers."
Taija continues: “We at Good Sign believe that the future of agile billing is aligned with the customer-centric trend. Customers want to choose and pay exactly for the services they need and when they need them. And that is exactly where the Good Sign solution shows its value.”
Download and read the report:
Read more about Billing and Customer Journey in our previous blog posts:
CEO Taija Engman, mobile +358 50 372 5142, firstname.lastname@example.org