Privacy statement

OVERVIEW

 

1        WHO WE ARE

Good Sign Oy and its subsidiaries and affiliated companies (hereafter together referred to as Good Sign) respects and treats your personal data confidentially and in accordance with this Privacy Statement and with applicable data protection laws.

Good Sign provides software and consultancy services for corporate customers. Our software is a business support system for service providers and service ecosystems.

Good Sign Oy

Business ID: FI21506924

Address: Tietokuja 2, 00330 Helsinki

Phone: +358 (0) 467149000

 

2      COLLECTION AND USE OF PERSONAL DATA 

2.1    WHY DO WE NEED YOUR PERSONAL DATA? 

We collect and use your personal data to

  • provide agreed services for our corporate customers or potential corporate customers
  • manage partnerships or cooperation relations
  • promote our services or services of our partners
  • comply with legal or regulatory demands

Since we do business with other companies, our primary need for your personal data is limited to your professional role in our customer, potential customer, partner, cooperation party, supplier or similar.

 

2.2    WHAT DATA DO WE NEED TO COLLECT?

When we do business together, when you request information about our subscription services or download material from our site, we need to ask for personal information, such as

  • your name, work e-mail, phone number or other contact information
  • company, title, industry, country

When you choose to submit your resume in relation to career opportunities posted on our web site, we ask personal data related to your professional history and the open opportunity, such as

  • your name and contact information
  • your professional resume
  • anything else you wish to tell us

 

2.3    WHERE DO WE GET THE DATA?

We get your personal data mainly from

  • you yourself, when you provide it to us
  • from our customer, potential customer, partner, cooperation party, supplier or similar when they provide it to us
  • from official registers to comply with legal or regulatory demands
  • from digital marketing services provided to us

3       WEBSITES AND USE OF COOKIES

In general, you can visit www.goodsignsolutions.com (website, our site, site) without revealing any Personal Data. We track the Internet address of people who visit our site and analyze this data for trends and statistics, but the tracked data does not include your Personal Data.

 

3.1     DATA WE COLLECT

We collect lists of our Visitors including but limited to blog subscription, contact requests and download materials. The lists are used for their corresponding purpose. We will retain your information for as long as needed to provide you with corresponding services.

 

3.2    HOW WE USE DATA COLLECTED

We may use information that we collect about Visitors for the following purposes:

  • To present our site and their contents in a suitable and effective manner for you and for your computer
  • To diagnose and resolve technical problems with our site
  • To improve our site
  • To provide you with information, products or services that you request from us
  • To notify you about changes to our site or obtain any required consent
  • To allow you to participate in interactive features of our site when you choose to do so
  • For industry analysis, benchmarking, analytics, marketing, and other business purposes
  • To track your browsing behavior, such as the pages you visited over time

If you do not provide the information we request, you can still visit most of our site, but you may be unable to access certain options, offers, and services.

 

3.3     COOKIE POLICY

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use “cookies” to help us improve our site. By continuing to browse the site, you are agreeing to our use of cookies. We also use cookies for advertising purposes. We may use cookies to obtain information about your general Internet usage and to:

  • Store information about your preferences, allowing us to customize our site
  • Estimate the traffic to improve our site
  • Recognize you when you return to our site
  • Track when you respond to surveys or open emails sent to you by us.

Good Sign’s third parties may use JavaScript to collect IP addresses from our Visitors and our hosting provider may also collect server logs. Information gathered through these automated means may be associated with the personal information you previously submitted on our site.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site and your ability to use some features or areas of our site may be limited.

We use the following cookies:

  • Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users find what they are looking for easily.
  • Functionality cookies. These are used to recognize you when you return to our site. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We may use this information to make our site and the advertising displayed on it more relevant to your interests.

You can find more information about the individual cookies we use and the purposes for which we use them below.

 

3.4     FIRST-PARTY (GOOD SIGN OY) COOKIES 

Our site will set cookies to your computer to better serve you with more tailored information when you return to the site. They are essential for the site to operate correctly. These cookies are identifiers that include unique characters, but unless you input your Personal Data onto our site you cannot be identified and remain anonymous. The cookies are as follows:

  • Visitor ID – this cookie is a numeric value that identifies unique visitors and provides coherence and consistency to a site visit;
  • Page Number – this cookie identifies the page you are on;
  • Session ID – this cookie identifies your website session;
  • Test – this cookie checks whether or not your browser supports cookies;

3.5      THIRD-PARTY COOKIES

Our site includes social media features, such as the Facebook and LinkedIn buttons and widgets, such as the share button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy statement of the company providing it.

 

3.6      LINKS TO OTHER WEBSITES 

We may provide links on our Site to certain third-party web sites or referrals to certain third-parties’ products or services. If you choose to visit a third party’s website or use its products or services, the third party’s privacy statement, and not this Statement, will govern your activities and any information you disclose while interacting with the third party.

 

4         SECURITY

Information security and the protection of your personal information is important to us.  They are an inseparable part of our software and architecture. We use generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received.

Your personal information is processed only by personnel allowed to do it. We process your personal data securely and in compliance with legal requirements.

 

5         INFORMATION WE SHARE 

We do not share your personal information with third parties unless

  • we have your consent
  • we need to share it with our service providers that help us deliver our service and run our business, subject to confidentiality agreements.
  • we have to because it is required by law or to protect you, other users, us or third parties from harm, including fraud, data security breaches or where someone’s physical safety seems at risk
  • we reorganize, sell or otherwise alter company, assets or business, your data may be transferred, subject to the acquirer accepting the commitments made in this Statement and compliance with applicable law

6         TRANSFERS OF DATA

We process your personal data primary in Finland, other EU member countries, inside the European Economic Area or third countries of an adequate level of protection approved by the Commission. If we need to process your data elsewhere, we follow the following policies:

  • if the processing is required in the USA, we associate only with counterparts that comply with the EU-US Privacy Shield Framework
  • if the processing is required elsewhere, we take into account appropriate safeguards and effective contractual remedies to safeguard your information

7         DATA RETENTION

We will retain your information for as long as the business relationship is active or as needed to provide you the services you have subscribed to. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

 

8         CONTACT INFORMATION

If you need to

  • have additional information on the security or processing of your personal data
  • correct, update, delete or otherwise restrict your personal data
  • opt-out/unsubscribe from our newsletter or marketing emails (you can easily do it yourself by following the instructions at the bottom of each communication)

If you have any questions regarding your personal information, please do not hesitate to contact us by filling the contact form. To be sure you are a genuine person, we may ask for additional information from you later.